Customer Service Manager

Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the Shackleton Duke with the position of Customer Service Manager - Shackleton Duke which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Customer Service Manager - Shackleton Duke below matches your qualifications. Good Luck: D

Experience with advanced computer exploitation methodologies Ability to synthesize data from multiple sources and present concise relevant information to a ...

Hamster Kombat
Forensics and Incident Response CSM Requirements
    • Experience with advanced computer exploitation methodologies
    • Ability to synthesize data from multiple sources and present concise, relevant information to a non-technical audience
    • Experience with FireEye products, highly desired
    • Experience with a scripting language such as Perl, Python, or other scripting language in an incident handling environment, highly desired
    • Experience in an analytical role of either network forensics analyst, threat analyst, incident response or security engineer/ consultant
    • One or more of the following technical certifications: GIAC Certified Incident Handler (GCIH), GIAC Certified Forensic Analyst (GCFA), GIAC Reverse Engineering Malware (GREM), EnCE or equivalent certifications in these areas
    • Experience developing and managing incident response programs
    • Expertise in analysis of TCP/IP network communication protocols
    • Experience conducting analysis of electronic media, packet capture, log data, and network devices in support of intrusion analysis or enterprise level information security operations
Forensics and Incident Response CSM Responsibilities
    • Develop custom reports and other custom configurations / use cases for FireEye products within customer’s environment
    • Help determine the extent of the compromise, attributes of any malware and possible data ex-filtrated
    • Develop, document and manage containment strategy
    • Maintain current knowledge of tools and best-practices in advanced persistent threats; tools, techniques, and procedures of attackers; and forensics and incident response
    • Host/network based forensic investigations
    • Develop custom reports based on data from multiple sources, including FireEye appliances, FireEye threat intelligence, network sensors, and outside intelligence feeds
    • Present technical material in a clear, organized briefing to a mix of technical and non-technical personnel
    • Identify opportunities to integrate FireEye appliances with other security products in customer’s network
Qualifications
    • Excellent knowledge of current information security solutions and technologies, including network and host based products
    • Experience implementing NIST information security guidelines in a diverse network environment
    • Experience and knowledge of packet flow/TCP/UDP traffic, firewall technologies, proxy technologies, anti-virus, spam and spyware solutions (Gateway and SaaS)
    • Malware/security experience
    • Programming / scripting skills, highly desired
    • Demonstrated ability to make decisions on remediation and countermeasures for challenging information security threats
    • Excellent communication and presentation skills with the ability to present to a variety of external audiences, including being able to interact with senior executives
    • Exceptional written communication
    • Strong leadership skills with the ability to prioritize and execute in a methodical and disciplined manner
    • Ability to set and manage expectations with senior stake-holders and team members

Information :

  • Company : Shackleton Duke
  • Position : Customer Service Manager
  • Location : Qatar
  • Country : QA

How to Submit an Application:

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Post Date : 21-02-2024