Catering Executive

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar – offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Connect to the lively social scene at our seven restaurants and bars, soon to showcase Joël Robuchon, and enrich your lifestyle at our Loulou Spa, the beach and pools. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.

About the role

Operations - Assistant Department Head - Secure and service Catering Business from Social and Corporate Market, through promotion, and prospecting, while maintaining standards and revenue.

What you will do

• Finalise the requirements of personally assigned bookings while maximising revenue potential through up selling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the event. Ensure accuracy of Banquet Checks and provide bill review on completion of program or event.
• Day to day supervision of the Group, Social & Corporate functions. Including maintaining and monitoring the accuracy and effectiveness of all written communication procedures. These procedures include but are not limited to: Menu and Event Proposals, Contracts, Banquet Event Orders, Resumes, Daily Events Report, and Sales & Catering Golden Input Standards and execution of banquet events.
• Host and ensure maximum effectiveness of Banquet Event Order Meetings, Resume meetings, and participate in the review, audit, and assignment to the Catering & Conference Services team of all booking turnovers from the Sales Department
• Participate in the preparation and analysis of the Catering weekly financial forecast
• Find solutions to the inevitable challenges and glitches that arise while groups are on property and keep Catering & Conference Services Manager and Planning Committee promptly and fully informed of all problems or unusual matters so prompt corrective action can be taken.
• Maintain knowledge of hotel facilities, capacities and dimensions of meeting space and basic operational needs of all operating departments.
• Make timely and impromptu decisions, which balance client’s needs with the financial, safety and staffing goals of the hotel.
• Plan and/or attend and/or participate in meetings with hotel staff and clients, including but not exclusive to: Morning Operations Briefing, Morning S&M Team Briefing, Resume Meeting, Banquet Event Order Meeting, Sales Meeting, Pre-Convention Meetings and Menu Tastings.
• Respond according to the crisis management plan to any hotel emergency or safety situation.
• Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers and planning committee.
• Will be responsible for selling and accountable for an individual goal in the local catering market.
• Actively prospect, entertain clients, site-inspections and sales calls, handle inquiries, develop new business and maintain a portfolio of current ‘traced’ accounts to ensure a full pipeline and ultimately exceed Catering revenue targets.
• Supervise the execution of banquet events and exceed client expectations and strengthening client relationships at the outset of all events. Review all function space with appropriate banquet staff prior to event and find solutions to the inevitable challenges and glitches that arise while events are on property.

What you bring

• College education preferred
• Min. 3 years of experience as a Catering or Conference Services Executive or higher
• English, French & Arabic languages is a must.
Leadership experience is an advantage

Our Offering:

• Deeply instilled values based company culture
• Opportunities to build a successful career with global potential
• Unique strong culture - diversity of 60 different nationalities
• Living accommodation in a high-quality, well-resourced Manager’s apartment
• Excellent Training and Development opportunities
• Employee Recognition Programs
• Complimentary nights at FS Hotels Worldwide
• Paid annual home leave tickets
• Complimentary meals in employee restaurants
• Free transportation to work
Medical coverage

Work Authorization:

The Hotel will apply for work authorization for a successful candidate.

Learn more about employment with Four Seasons:

You could also learn more about employment with Four Seasons via the following channels:

https://www.facebook.com/FourSeasonsJobs

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

http://jobs.fourseasons.com

https://twitter.com/FourSeasonsJobs